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Mind Info Line

Mindinfoline is run by national Mind

Our helplines are open Monday to Friday, 9.00am to 6.00pm

The Mindinfoline answers more than 30,000 enquiries each year. While we receive a huge variety of calls, some questions are asked by callers again and again. This page lists answers to the most common questions we receive. If you are thinking of calling the Mindinfoline, this is a good place to start. Example topics:

  • I'm worried about myself
  • How can I approach someone displaying signs of mental distress?
  • How can I help if my friend or relative is displaying signs of mental distress?
  • What can I do if it is an emergency?
  • Do I have to go to my General Practitioner (GP) to get help for mental distress?
  • How and where can I find a counsellor? Will I have to pay?
Unit 9, Cefn Coed Parc, Nantgarw, Cardiff, CF15 7QQ
0300 123 3393

Related Information

Subject Definitions

The service listing below gives talking therapy services provided by the NHS, charitable organisations or private practitioners. 
To make an appointment: Your GP can refer you for NHS services and you can contact charity sector services direct.  Read our factsheet ‘Finding a Therapist or Counsellor’ for info on private practitioners. Some services specialise by offering counselling, for example, to Asian women or couples. 
Charges: NHS services are free, some charities ask for a donation or have a sliding scale of fees and private counselling/therapy typically costs between £25-50.
Waiting times for talking therapies vary from a week for some private services to a number of months for some NHS services. 
Click on the Counselling Search (on left) for a full listing of Harrow counselling service waiting times.

Subject Overviews are currently being developed.
Subject Overviews are currently being developed.