Print Correction Save

Essex County Council - Family Solutions

Family Solutions

Family Solutions is aimed at helping families with a range of issues on a voluntary basis. We work with families for up to 12 months by helping them identify their own solutions to their problems.

In the initial stages contact with the family can be on an intensive basis reducing over time as they become more confident at addressing their problems.

To qualify, families must meet at least three of the following criteria:

  • The family household has one or more people under 18 with a proven offence in the last 12 months and/or where any family member is involved in anti-social behaviour.
  • A child has issues with school attendance, school exclusions or is attending a Pupil Referral Unit.
  • The parents receive either Employment and Support Allowance, Incapacity Benefit, Carers Allowance, Severe Disablement Allowance, Income Support and /or Jobseekers Allowance
  • The family is experiencing significant problems for example: around parental drug or alcohol misuse; domestic violence, emotional or mental health concerns, homeless, imposing parental boundaries, teenage pregnancy or adult offending.

How to use the service

If you think a family would benefit from the service, please fill in and email the referral form to your local team. More information can be found in our leaflet on our website.

West Essex Family Solutions
Team manager Emma Cotton
C/O Registry Office
Harlow Watergardens
College Square
The High
CM20 1AG
Tel: 01279 691 108


C/O Registry Office, Harlow Watergardens, College Square, Harlow, CM20 1AG
01279 691 108

Related Information

Subject Definitions

Subject Overviews are currently being developed.
A service involving care for other people's children.
Subject Overviews are currently being developed.
Subject Overviews are currently being developed.