The Helpline is now open from:
9.00am - 5.00pm Monday - Friday
10.00am - 3pm Saturday
The Prisoners Families Helpline is a free and confidential service for anyone who is affected by the imprisonment of a close family member or friend
We can provide you with up to date information and guidance about prisons in England and Wales. We can also link you with different services and local support groups in your area. If English isnt your first language we can connect you to a translation service.
We can give out information over the phone and also have a range of printed information sheets that can be sent to you
As well as providing information, we offer non judgemental support and a listening ear. Please call us if you would like to talk things through.
Address:
15/17 The Broadway, Hatfield, AL9 5HZ