POhWER services are independent, free and confidential. There is no upper age limit for POhWER services but a lower age limit may apply for some services.
Our Advocacy Support Centre is open from 9am - 5pm Monday, Tuesday Wednesday and Friday, and from 9am to 7pm on Thursdays.
Telephone 0300 456 2370.
Outside these hours you will be able to leave a message and we will call you back the next working day, or you can email us at pohwer@pohwer.net, or contact us through the contact form on this website. Contact form
Professional One to One Advocacy
Information about our generic one to one advocacy service and how it could help you to sort out issues, get services or make a formal complaint.
Independent Complaints Advocacy Service (ICAS)
Information about the Independent Complaints Advocacy Service (ICAS), which offers advocacy support to people who choose to pursue a formal complaint about the NHS.
Non-Instructed Advocacy (NIA)
Information about our Independent Person Advocacy service, which offers people with learning difficulties who do not use language an advocacy service as close to the generic one to one advocacy service as possible.
Empowerment
Information about POhWER's empowerment service, which provides information to people and supports them to make informed choices and to be listened to. This service mainly supports groups.
Prison ICAS
Information about Prison (ICAS) Independent Complaints Advocacy Service. Offering support to people who choose to make a formal complaint against the NHS.
Self Help Information Pack
POhWER ICAS Self Help Information for NHS Complaints process.
ICAS Providers
Providers of the ICAS Service in all English regions
Address:
PO Box 14043, Primett Road, Birmingham, Herts, B6 9BL
Area serviced:
Nationwide
How to apply:
Direct or via Local Projects